Fraud Alerts

Attention Washington Trust Bank customers:

As more cases of COVID-19 are confirmed, consumer advocates are warning of an increase in scammers taking advantage of consumers' anxiety over the virus. It is important to remain vigilant now more than ever as many of the companies you regularly interact with, including Washington Trust Bank, will be guiding you to engage with them through digital channels. Our digital channels are secure and convenient to access. We encourage all business customers to utilize our digital banking channels and please follow your business control processes especially with wires and ACH transactions.

Remember, Washington Trust will never contact you to ask for personal or sensitive information. Please review all of our fraud prevention tips. You may also want to review fraud prevention tips arising from COVID-19 provided by the Federal Trade Commission Consumer Information (FTC).

Your credit reports and scores play an important role in your future financial opportunities. Learn how to protect your credit during this pandemic with these quick tips from the Consumer Financial Protection Bureau.

Report Fraud

Call Priority Service at 800.788.4578.

To Block a Debit or Credit Card

Call Priority Service at 800.788.4578 and follow the prompts to Card Services to block your card.

You can suspend your debit card or report it lost or stolen within WTB Online.

Fraud Prevention

Simple steps to help protect yourself from fraud. Read More